Custom and personalized orders
Now we can offer you personalized suspenders. We will engrave the FIRST LETTER(ONLY ONE) of a given name on the leather triangle of a chosen women or men suspender. Please contact us to talk about the details.
You can't return custom made products.
Gift wrapping and packaging
We do care about packaging and aesthetics.
Each product is packed in paper box decorated with colorful papers and sticker.
You will also receive from Baboshka a handwritten postcard.
Please let us know if you want to add a special note to your order, we will do it for you for free.
Care instructions
Suspenders as well as necklaces have to be cleaned dry
Processing Time
Each of our product has it's own processing time. It's usually 3-5 buisness days. Processing time is the number of days we need to prepare your order. Everything we create in our shop is absolutely 100% handmade, so it takes time to make an item. We are NOT ABLE to send our products ASAP. Please place your order in advance so you can get it on time.
STANDARD SHIPPING
All orders are send via REGISTERED MAIL, in this case tracking the order is impossible.
To have the tracking option available choose GLOBAL EXPRESS as shipping method.
Please be aware that in the case of REGISTERED MAIL a signature can be required.
So in a case you can't go to your PO, when you will receive the peach notice from USPS , read the fine print on the side, sign it in the space provided and instruct USPS to deliver to your mailbox. Then place the peach notice back in the mailbox for their carrier to pick up. The package will be delivered the next day.
Cancellation form
If you wish to return your item, please fill out the cancellation form
German:
https://extfiles.etsy.com/cancellation-forms/EUCancellationFormDE.pdf
English:
https://extfiles.etsy.com/cancellation-forms/EUCancellationFormEN.pdf
Thank you:))
DHL EXPRESS
With this shipping method, you will get your order super fast.
You will be able also to track your order.
Please be aware that processing time is not included in delivery time.
After processing time the delivery company will be called.
This day is counted as day "0".
WE NEED YOUR PHONE NUMBER
DELIVERY TIME:
EUROPE- most of the time the next business day
USA - 1-2 business days
KANADA 2-3 business days
AUSTRALIA 3-4 business days
AFRICA 1-5 business days
ASIA ( CHINA) 3 business days
Working hours
We work from monday to friday, 10.00 a.m - 18. a.m polish time zone.
On the weekends we rest and recharge our batteries.
If you placed your order during the weekend the processing time starts on Monday, we will also contact you on Monday if neccessary.
Thank you